John Mason MSP has a vacancy for a Constituency Assistant.
£7.20 p/h. The post is based on a 30 hour week.
The successful candidate will have an important role in helping run a busy constituency office in Glasgow’s Parkhead area. The principal role of the Assistant will be to engage with constituents, undertake constituency casework on their behalf and provide support to the MSP and his small team of staff.
The successful applicant will be able to show excellent communication and organisational skills and an ability to work on their own initiative.
Job Description
KEY RESPONSIBILITIES
• Dealing with constituents’ general enquiries.
• Dealing with constituency casework and investigating and responding to issues raised through correspondence, telephone calls, emails and surgeries.
• Drafting of correspondence as required.
• Administrative work including maintenance of electronic and manual filing systems.
• Drafting and coordinating constituency mailings.
• Additional duties as required to fulfill the role.
KEY SKILLS AND COMPETENCY
• Demonstrable interpersonal skills with the ability to identify and take forward issues on behalf of constituents (Essential).
• The ability to work on own initiative within a small local constituency office (Essential).
• High Standard of administrative skills with a demonstrable working knowledge of Microsoft Office applications, such as Word, Excel, Access and Outlook (Essential).
• Proven communication skills, both written and verbal with a polite, pleasant and confident telephone manner and ability to deal with constituents and outside bodies in a confidential manner (Essential).
• Experience of dealing with sensitive issues and respecting the need for confidentiality (Essential).
• Strong organisational skills (Essential).
• Strong interpersonal skills with the ability to manage a wide range of internal and external relationships effectively (Essential).
• Strong written communication skills (Essential).
• Experience of operating websites and social media including facebook and twitter (Desirable)
To apply, please send a CV and a covering letter explaining why you are applying for the job, to Anne.McGlinchey@scottish.parliament.uk by 5pm on Friday 20th January 2012.
Interviews are likely to take place on Monday 30th January 2012. This is subject to change.
Application deadline: Friday 20th January 2012.
